COVID-19: Our #1 Priority is the Safety of our Customers & Team Members

The health and safety of our customers and employees has always been our number one priority.

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As the COVID-19 pandemic and economic situations continue to evolve, we have been keeping abreast of local, state, and federal regulations and guidelines. Here are the meaures that we are taking as precautionary during this time to help slow the spread of COVID-19.

 

• Keeping up-to-date with guidelines and recommendations by the Center for Disease Control, and as such, we are not allowing any employees who demostrate symptoms associated with COVID-19 to work in customer's homes; symptoms include fever, cough or shortness of breath. If an employee is demonstrating any of the symptoms associated with the virus, they are required to go home and quarantine for the recommended 14 days. Once the quarantine period is over, employees must have a negative COVID test and be symptom-free for 48 hours before they can resume work. 

• We remind and require all company employees to take all the recommended preventative measures, such as handwashing or sanitizing prior to entering a customer's home and upon leaving a customer's home. Company employees are also required to regularly wipe down their tools and vehicles with sanitizing solution to prevent any spread of the virus or bacteria. 

• Employees have been trained to take preventiative measures in non-virus cases as well, such as wearing masks at all times while in a customer's residence and to wear a mask that covers their full nose and mouth during their time in a residence or work location.

• Additionally, employees have been educated and trained about the virus, including identifying symptoms, preventative measures, and what to do in the event they come into contact with the virus or infected parties. 
  
  How you can help

• Given the nature of our home-service based model, there are preventative measures that you and your family/colleagues can take to help us create a safer working environment for everyone: ​

• • We ask customers to help us by understanding that our workers need ample distance (at least 6 feet) and allow movers/ handymen/etc to work on their projects alone when in an enclosed space, if possible. ​

  • If you or anyone who has recently visited your space has tested positive for COVID-19 or is showing symptoms of COVID-19, please contact our office immediately to let us know and will happily reschedule your appointment without penalty. As many public health officials have stated, we all share a responsibility to minimize the risk of exposure.

  • Let's work together to slow the spread. 

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You have the commitment of our team to be diligent in preventing the spread of COVID-19 and we sincerely appreciate your cooperation in helping us achieve a safe and healthy space for your family and our team.

We are here to support you and your projects and will continue to provide helpful and essential services to our communities during these uncertain times.

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Sincerely, 

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Erik Schmid

Founder